End User License Agreement & SaaS Terms

1. Introduction & Overview

This End User License Agreement and SaaS Terms of Service (“Agreement”) is a binding legal agreement between TaaSPAK, LLC (“TaaSPAK”, “Company”, “we”, “us”, or “our”), located at 3505 Koger Blvd, Suite 170, Duluth, GA 30096, and the entity or individual (“Customer”, “You”, or “Your”) subscribing to, accessing, or using ERPsy.

ERPsy is a proprietary, cloud-hosted Software-as-a-Service (SaaS) business management platform. By creating an account, checking an acceptance box, executing an order, or accessing and using the platform, Customer agrees to be bound by this Agreement. If You do not agree with all terms of this Agreement, You must not access or use ERPsy.

2. Electronic Acceptance & Authority

This Agreement is accepted electronically through our self-service signup and onboarding flow using an affirmative clickwrap mechanism (such as checking an agreement box or clicking an account activation button). The individual accepting this Agreement represents and warrants that:

• They are at least 18 years of age and possess the legal capacity to enter into binding agreements; and
• They have full legal power and actual authority to bind the purchasing company, employer, or legal entity to these terms.

TaaSPAK logs and maintains verifiable electronic records of customer acceptance, including the agreement version, authorized user identity, company name, timestamp, IP address, browser/user-agent data, and related technical audit information.

3. Subscription Plans, User Seats, & Pricing

ERPsy is offered under a month-to-month subscription model:

• Standard Base Subscription: The standard plan is priced at $399 per month and includes access for up to ten (10) authorized user seats.
• Additional User Seats: Additional user seats above the base ten seats are available for $25 per user per month.
• Immediate Billing for Additional Licenses: Fees for additional user licenses are charged immediately to Customer’s payment method upon activation. Additional seat additions are not prorated. The full monthly license fee for added seats will be charged at the time of addition and again on each subsequent monthly renewal date, even if added shortly before the upcoming renewal.

4. Billing, Automatic Renewal, & Cancellation

Recurring Billing Authorization: Customer authorizes TaaSPAK and its third-party payment processors to securely store Customer’s payment credentials and automatically charge all recurring monthly subscription fees, additional user license charges, add-on services, and any other purchases authorized by Customer.

Automatic Renewal: Subscriptions automatically renew every month on a recurring 30-day or calendar month cycle unless canceled prior to the renewal date.

Cancellation Policy: Customer may cancel the subscription at any time through the in-app billing portal or by written notice to TaaSPAK. Cancellation takes effect at the end of the then-current paid billing period. Customer will retain access to the platform through the conclusion of that paid cycle.

Non-Refundable Fees: All payments made to TaaSPAK are final and non-refundable, including base subscription fees, additional seat licenses, and setup fees, except where explicitly required by applicable law.

5. SaaS License Grant & Permitted Use

Subject to timely payment and compliance with this Agreement, TaaSPAK grants Customer a revocable, non-exclusive, non-transferable, non-sublicensable, worldwide right to access and use ERPsy during the subscription term solely for Customer’s internal business operations.

Access is restricted to the specific number of authorized user accounts for which Customer has paid active subscription fees. User logins may not be shared or used concurrently by multiple individuals.

6. Acceptable Use & Restrictions

Customer and its authorized users agree not to:

• Reverse engineer, decompile, disassemble, translate, or attempt to derive the source code, underlying structures, algorithms, or database designs of ERPsy;
• Rent, lease, lend, sell, resell, sublicense, distribute, time-share, or white-label the software to third parties;
• Modify, adapt, alter, or create derivative works based upon the platform or documentation;
• Use ERPsy for any unlawful, fraudulent, defamatory, harassing, or malicious purposes, or in violation of any applicable federal, state, local, or international laws;
• Circumvent, disable, probe, or test the vulnerability of any security mechanism, authentication control, rate limit, or digital rights management feature;
• Access or scrape ERPsy using automated bots, crawlers, or unauthorized scripts; or
• Use ERPsy or its data to develop, benchmark, or train a competing product, service, or machine learning model.

7. Account Administration & Security

Customer is solely responsible for maintaining the confidentiality of administrative and user login credentials. Customer assumes full liability for all actions, transactions, communications, and data entries occurring under Customer’s accounts. Customer agrees to promptly notify TaaSPAK upon discovering any unauthorized account access or security compromise.

8. Intellectual Property & Ownership

TaaSPAK IP: ERPsy, including all software code, visual interfaces, graphics, workflows, system architecture, documentation, trademarks, trade secrets, algorithms, and know-how, remains the sole and exclusive property of TaaSPAK, LLC and its licensors. This Agreement grants a limited access right and does not convey any ownership interest or title in ERPsy.

Feedback: If Customer provides suggestions, enhancement requests, recommendations, or feedback regarding the platform, TaaSPAK may use and incorporate such feedback without restriction, attribution, or compensation.

9. Customer Data Ownership & Data Rights

Customer Data Ownership: As between the parties, Customer retains all right, title, and interest in and to all business data, customer records, financial transactions, employee information, files, and materials uploaded or submitted into ERPsy by Customer (“Customer Data”).

License to TaaSPAK: Customer grants TaaSPAK a limited, non-exclusive, worldwide license to host, copy, transmit, process, store, and display Customer Data solely to the extent necessary to provide, support, maintain, troubleshoot, backup, and improve the ERPsy platform.

10. Third-Party Integrations & Providers

ERPsy incorporates, integrates with, and relies on trusted third-party service providers to deliver comprehensive functionality, including:

• Payment gateways and merchant processing networks;
• Cloud hosting, compute, and database infrastructure (e.g., Microsoft Azure, AWS);
• Telecommunications, SMS, push notifications, and email delivery providers;
• Mapping, geocoding, and GPS telematics platforms; and
• Artificial intelligence, large language model (LLM), and machine learning service providers.

TaaSPAK does not control third-party infrastructure and is not liable for service disruptions, rate limits, or changes imposed by external providers. Third-party integrations may be subject to separate terms, conditions, and acceptable use policies established by those providers.

11. Professional & Regulatory Disclaimer (Software Only)

ERPsy provides automated tools for enterprise resource planning, business management, accounting, payroll computation, human resources tracking, electronic signatures, customer communications, and reporting.

TaaSPAK is a software provider and is not a Certified Public Accountant (CPA), accounting firm, law firm, tax advisory service, HR compliance consultant, or registered fiduciary.

The software, templates, reports, and calculations generated by ERPsy are tools to facilitate operational workflows. Customer is solely responsible for verifying the accuracy of all financial statements, tax calculations, payroll deductions, labor law compliance, contract terms, and regulatory filings with qualified independent professional advisers (such as licensed CPAs and attorneys).

12. Artificial Intelligence & Automated Tools

Certain features within ERPsy utilize artificial intelligence and machine learning models to generate predictions, summaries, insights, text, categorization, or automated recommendations. Customer acknowledges that:

• AI-generated outputs are probabilistic and may occasionally contain inaccuracies, hallucinations, or errors;
• Qualified human personnel must review and validate AI outputs before relying on them for critical legal, financial, or operational decisions; and
• Customer remains solely responsible for all actions, omissions, and business decisions made in reliance on AI-generated data or suggestions.

13. Suspension & Termination

Suspension: TaaSPAK may immediately suspend Customer’s access to ERPsy if subscription fees are delinquent, if Customer violates acceptable use restrictions, or if continued access poses a security threat to the platform or other tenants.

Termination: Either party may terminate this Agreement for material breach if such breach remains uncured after ten (10) days written notice. TaaSPAK may terminate immediately without prior notice in the event of willful misuse, unauthorized copying, or violation of intellectual property rights.

Post-Termination Data Access & Export:

• Read-Only Access Option: Following cancellation of an active subscription, Customer may opt to maintain read-only archive access to Customer Data at a rate of $25 monthly per user seat, permitting data viewing and record retrieval without active editing capabilities.
• Data Export & Backups: Upon final termination, Customer may request an export of raw Customer Data. TaaSPAK will provide data exports via secure file share or SFTP in standard database or flat-file formats determined by TaaSPAK. TaaSPAK reserves the right to delete Customer Data thirty (30) days following final account termination unless otherwise agreed in writing.

14. Confidentiality

Each party (“Receiving Party”) agrees that all code, architecture, pricing terms, security designs, and business information disclosed by the other party (“Disclosing Party”) constitute confidential information. The Receiving Party will hold such information in strict confidence and protect it with at least the same degree of care it uses for its own confidential materials (and not less than reasonable care).

15. Warranty Disclaimer

ERPSY AND ALL ASSOCIATED SERVICES, DOCUMENTATION, AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAASPAK DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, SYSTEM INTEGRATION, AND NON-INFRINGEMENT.

TaaSPAK does not warrant that ERPsy will operate uninterrupted, error-free, secure from all vulnerabilities, or compatible with any specific third-party hardware, software, or network environment.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TAASPAK, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA LOSS, BUSINESS INTERRUPTION, WORK STOPPAGE, OR SYSTEM OUTAGES, REGARDLESS OF THE LEGAL THEORY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TAASPAK’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT, ERPSY, OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT OF SUBSCRIPTION FEES ACTUALLY PAID BY CUSTOMER TO TAASPAK IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

17. Indemnification

Customer agrees to defend, indemnify, and hold harmless TaaSPAK, LLC and its officers, directors, employees, and contractors against any third-party claims, suits, liabilities, damages, losses, and reasonable legal expenses (including attorneys’ fees) arising out of or related to: (a) Customer Data; (b) Customer’s breach of this Agreement; (c) Customer’s violation of applicable laws or third-party rights; or (d) disputes between Customer and its employees, contractors, clients, or end consumers.

18. Modifications to Agreement

TaaSPAK reserves the right to modify or update this Agreement at any time. For material modifications, we will provide notice by posting the revised terms on our website with an updated effective date, sending an email notice to the account administrator, or displaying an in-app notice. Continued access or use of ERPsy after the revised Agreement becomes effective constitutes Customer’s acceptance of the updated terms.

19. Order Form & Enterprise Agreement Precedence

In the event Customer and TaaSPAK have executed a separate, written enterprise software agreement, customized proposal, statement of work, or formal Order Form signed by authorized representatives of both parties, the terms of that separate written agreement shall prevail and supersede this Agreement solely to the extent of any express conflict.

20. Governing Law & Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles. Any legal action, suit, or proceeding arising out of or related to this Agreement or ERPsy shall be instituted exclusively in the state or federal courts located in Gwinnett County or Fulton County, Georgia, and each party irrevocably submits to the personal and exclusive jurisdiction of such courts.

21. General Provisions

Entire Agreement: This Agreement, together with the Privacy Policy and any applicable Order Forms, constitutes the complete and exclusive understanding between the parties regarding its subject matter.

Severability: If any provision of this Agreement is held invalid or unenforceable, that provision will be modified to reflect the parties’ original intent or severed, and the remaining provisions will continue in full force and effect.

Force Majeure: Neither party shall be liable for failure or delay in performance caused by events beyond reasonable control, including acts of God, natural disasters, utility failures, internet outages, strikes, wars, pandemics, or government actions.

No Waiver: The failure of TaaSPAK to enforce any right or provision of this Agreement shall not operate as a waiver of future enforcement.

22. Contact Information

For questions, legal notices, or support concerning this Agreement, please contact:

TaaSPAK, LLC
3505 Koger Blvd, Suite 170
Duluth, GA 30096
Email: support@taaspak.com
Phone: 678-578-2171